Service Management
X-Gi Desk
An AI-first service desk your users will actually like.
- Chat, email and portal intake
- Auto-triage, priority and routing
- SLA tracking and reporting
SaaSOn-prem
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A G Inc. company · Trusted since 2018
Autonomous IT operations and security operations, driven by AI.
X-Gi brings together products that monitor, automate, secure and support your technology estate, with AI agents that do the heavy lifting and people who stay in control.
- Security by design
- Human-in-the-loop AI
- One connected platform
OverviewAll environments · Last 24 hours
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Open incidents12▼ 18%
Auto-resolved68%▲ 9%
Devices healthy98.2%▲ 1.4%
Threats contained1,204▲ 22%
Service healthLatency Alerts
Patch compliance
91%
Live incidentsView all
| High | Checkout latency, EU-West | Pulse | AI investigating |
| Medium | Patch ring 2 paused, 3 hosts | Renew | Awaiting approval |
| High | Suspicious PowerShell on LAPTOP-07 | Bastion | Isolated |
| Low | VPN access request, finance | Desk | Auto-resolved |
X-Gi Ops
IT operations & automation
Service management, monitoring and patching, unified and accelerated by AI agents.
Explore X-Gi OpsX-Gi Sec
Security operations
Data protection, security analytics, endpoint defence and red teaming, working as one security operations fabric.
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Our products
Everything your operations teams need, in one family.
Adopt a single product or the whole platform. Every product shares identity, data and AI services, so each one makes the others smarter.
IT Operations & Automation
Monitoring & Observability
X-Gi Pulse
Full-stack monitoring with answers, not just graphs.
- Metrics, logs and traces together
- Dynamic baselines and forecasts
- Alert correlation and noise reduction
SaaSOn-prem
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Patch & Deployment
X-Gi Renew
Patch faster, break nothing.
- Ring-based phased rollouts
- Windows, macOS and Linux
- Compliance and exception reporting
SaaSOn-prem
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Security Operations
Data Protection
X-Gi SecureContent
Always-on screen watermarking for every laptop.
- Identity, host and time placeholders
- Tiled, single or four-corner layouts
- Tamper-resistant service with auto-restart
SaaSOn-prem
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SIEM & Analytics
X-Gi Clarion
Security analytics that see the whole picture.
- Cloud-scale log ingestion
- Detections mapped to MITRE ATT&CK
- Threat hunting workbench
SaaSOn-prem
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Endpoint Security
X-Gi Bastion
Endpoint detection and response, built for lean teams.
- Behavioural and memory protection
- Ransomware rollback
- Remote shell and isolation
SaaSOn-prem
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Red Teaming
X-Gi Red Hawk
See your defences the way an attacker does.
- Adversary emulation mapped to MITRE ATT&CK
- Attack paths from entry point to crown jewels
- Safe by design: scoped, approved, non-destructive
SaaSOn-prem
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Deployment
Run it our way, or yours.
Every X-Gi product is available as managed SaaS or installed on-premises, with the same features in both.
SaaS
Hosted and operated by X-Gi. Tenant-isolated, always up to date, live in minutes with nothing to maintain.
- Managed upgrades and backups
- Regional hosting options
- Elastic scale
On-premises
Runs in your datacentre or private cloud for full data control, including air-gapped and regulated environments.
- Your network, your keys, your data
- No cloud dependency
- Silent install for enterprise tooling
AI approach
Agents that act, with guardrails that keep you in charge.
Across IT and security, X-Gi AI follows the same loop. It does the repetitive work and explains every decision, while people approve what matters.
- 1
Sense
Ingest signals from endpoints, cloud, identity, tickets and logs.
- 2
Understand
Correlate events into incidents and map them to assets and owners.
- 3
Decide
Score risk, pick the best playbook and explain why.
- 4
Act
Run the fix automatically, or request one-click approval.
- 5
Learn
Feed outcomes back to improve detections and runbooks.
Human-in-the-loop
Approval gates for high-impact actions, configurable per workflow.
Explainable & audited
Every AI decision and action is logged with its reasoning.
Least privilege
Agents act only within role-based scopes you define.
Your data stays yours
Tenant isolation, with options for private model hosting.
Featured product
X-Gi SecureContent
Make every screenshot, recording and phone photo traceable.
A central web console pushes a live watermark to every enrolled Windows laptop, across all monitors and all applications. Include the user, host, IP and timestamp so any leaked image points straight back to its source.
- Central policy: text, layout, opacity, angle, colour
- Service-based agent that restarts itself within seconds
- Works offline and keeps the last policy enforced
- Silent install for Intune, SCCM or GPO (MSI)
Red Hawk · Red teaming
Find the attack path before an attacker does.
Red Hawk is X-Gi's red-teaming offering. It combines experienced operators with AI-assisted attack planning to test whether your people, processes and technology can prevent, detect and respond to a determined adversary.
What is red teaming?
A red team simulates a real-world attacker with a specific goal, such as reaching domain admin or extracting a protected dataset. Unlike a vulnerability scan or a standard penetration test, it is objective-driven and covert, and it measures how well you detect and respond, not only what is exposed.
The result is evidence you can act on: the exact path an attacker took, what your defences saw or missed, and what to fix first.
- Objective-based, not checklist-based
- Tests prevention, detection and response together
- Mapped to MITRE ATT&CK, OWASP and NIST SP 800-115
How red teaming differs
| Vulnerability scan | Penetration test | Red team Red Hawk | Purple team | |
|---|---|---|---|---|
| Question it answers | Which known weaknesses exist? | Can this system or app be broken into? | Could a real attacker reach our crown jewels, and would we notice? | How do we close detection gaps together? |
| Approach | Automated checks | Scoped, manual exploitation | Objective-based adversary emulation, stealthy | Red and blue teams work together, in the open |
| Scope | Hosts and applications | One defined system or app | People, process and technology, end to end | Chosen attack techniques and detections |
| Typical duration | Hours to days | 1 to 3 weeks | 3 to 8 weeks, or continuous | Days to 2 weeks |
| Tests detection and response | No | Rarely | Yes, a core goal | Yes, jointly |
| Main output | A findings list | A vulnerability report | Attack narrative, detection gaps and a roadmap | Tuned detections and playbooks |
What Red Hawk tests
External perimeter
Internet-facing assets, exposed services, shadow IT and leaked credentials.
Internal network & Active Directory
Lateral movement, privilege escalation, AD attack paths and domain compromise.
Cloud & Kubernetes
AWS, Azure and GCP misconfigurations, IAM abuse and container escapes.
Web apps & APIs
OWASP Top 10, business-logic flaws, and authentication or authorisation bypass.
Identity & access
Credential attacks, MFA bypass paths, token theft and privileged-access abuse.
Social engineering
Phishing, vishing and pretexting, run with consent and clear rules.
Endpoints & EDR
Detection-evasion testing against your endpoint and monitoring controls.
AI & LLM systems
Prompt injection, data leakage, and agent or tool abuse in AI applications.
Methodology
- 1
Scope & rules of engagement
Objectives, boundaries, authorised targets, contacts and a kill switch, agreed in writing.
Planning - 2
Recon & threat modelling
OSINT and asset discovery, with an adversary profile chosen from your threat landscape.
Reconnaissance - 3
Initial access
Phishing, exposed services, stolen credentials and trusted-path abuse.
Initial Access · Execution - 4
Escalate & move
Privilege escalation, credential access, lateral movement and persistence.
Privilege Escalation · Lateral Movement - 5
Reach the objective
Safely prove impact on the agreed crown jewels, without destructive actions.
Collection · Exfiltration · Impact - 6
Report & retest
Attack narrative, detection gaps and a prioritised roadmap, then a retest.
Reporting
Engagement models
Red team engagement
Objective-based and covert, over several weeks. Tests prevention, detection and response together.
Assumed breach
Start from a compromised laptop or insider foothold to focus on internal defences and blast radius.
Continuous attack simulation
SaaS-delivered, safe and scheduled attack-path testing between human-led engagements.
Purple team workshops
Joint sessions with your SOC, technique by technique, to tune detections and playbooks.
What you receive
- Executive summary written for the board
- Attack narrative with timeline and evidence
- Findings with severity, business impact and reproduction steps
- MITRE ATT&CK coverage heatmap
- Detection-gap analysis: what was seen, missed, and how fast
- Prioritised remediation roadmap with owners
- Retest and closure report
Reporting is aligned to ISO 27001, SOC 2, PCI DSS and local regulator expectations, so it can be used as audit evidence.
Safe by design
- Written authorisation and agreed scope before any activity
- Rules of engagement with deconfliction contacts and a kill switch
- Non-destructive by default: no denial of service, no data destruction
- AI-planned actions are approved by an operator before they run
- Evidence encrypted, minimised and securely destroyed after the engagement
- Full audit log of every action taken
- NDA and confidentiality as standard
Part of the X-Gi security fabric
Red Hawk results feed the rest of X-Gi: Clarion shows which attack steps were detected, Bastion proves your endpoint controls, Renew verifies the patches, and Desk tracks every fix to closure.
Who it is for
CISOs and SOC leads who want proof, regulated enterprises with audit obligations, and product teams that need assurance before launch.
One platform
Connected by design.
X-Gi products share a common foundation, so data, identity and automation flow between IT and security instead of stopping at the team boundary.
Unified data layer
Assets, identities, events and tickets in one model, so every product starts with full context.
Shared AI services
Common agents, retrieval and reasoning that every product can call, with one audit trail.
Cross-team automation
A vulnerable host spotted by Clarion can open a Desk ticket and trigger a Renew patch ring, automatically.
Enterprise-grade trust
Role-based access, tenant isolation, encryption in transit and at rest, and full audit logs.
Integrates with the tools you already use
Microsoft 365Entra IDActive DirectoryGoogle WorkspaceOktaAWSAzureGoogle CloudKubernetesServiceNowJiraSlackMicrosoft TeamsSplunkCrowdStrikeGitHubTerraformPagerDuty
AIBuilt into every product
2Suites: IT Ops and Sec
Since 2018Nearly a decade of trust
SaaS + On-premDeploy where you need it
About X-Gi
Built to give operations teams their time back.
IT and security teams are asked to do more with every passing year, across more systems, more threats and more users. X-Gi applies AI and automation to the repetitive work, so engineers and analysts can focus on the decisions only they can make.
X-Gi is a company of G Inc. (g-inc.co), the parent company of a group of technology businesses, registered in 2018. X-Gi builds on nearly a decade of trust and the group's long-term commitment to its customers.
Since 2018Nearly a decade of trust
Visit g-inc.co
Secure by default
Security is a design input, not an add-on.
Practical AI
Automation that earns trust with evidence.
Simple to adopt
Start small, expand when ready.
Customer first
Direct access to the engineers who build it.
Let's modernise your operations.
Tell us about your environment and which products interest you. We'll arrange a walkthrough and, where available, a trial.
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